Head south down the east coast to experience the breadth of what North America has to offer. Start with an overnight in vibrant French-speaking Québec City before crossing the St. Lawrence River to Boston for another overnight and a chance to see its classic architecture. Next, ramp up the energy with an overnight in New York before some restorative stops in Norfolk and Jacksonville with their peaceful beaches. Finally, the mercury climbs as we travel down to Nassau in the Bahamas for a dip in the Caribbean before heading for our final stop in Fort Lauderdale.

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General Nick Halley

Retired U.S. Army General Nick Halley, commanded over fifteen thousand soldiers in combat and is a bestselling author and speaker.

Ed Soby

Ed Sobey, Ph.D. has traveled the world for research and adventure. 

Bill Cashell 

Bill Cashell is self-proclaimed “Cruise Travel Junkie” and specializes in destination programs as well as special interest programs. 

Dr. Dean Allen

Dr. Dean Allen is a best-selling author, lecturer, historian, and an acclaimed international motivational speaker. 

Rick Beyer

Rick Beyer is an award-winning documentary filmmaker, New York Times best-selling author, and long-time history enthusiast.

James Fox

James Fox headlines in “My Life, The Music of Billy Joel” onboard Crystal Serenity and recording his third studio album to be released in 2024. 

John Joseph

John Joseph combines comedy, music and improv to wow audiences across the world.

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FIVE FARM-TO-TABLE EXPERIENCES TO MAKE YOUR MOUTH WATER

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Just northeast of the UNESCO-designated Vieux-Québec (Old Town), Montmorency Falls Park enchants with striking flows that are one and a half times taller than Niagara Falls. Explore the streets of the Old Town presided over by the Château Frontenac for a taste of French-Canadian culture found in classic bistros and cafés, and explore proud French history found in numerous museums.

The journey begins along Avenue Royale toward Montmorency Falls. Enjoy the panorama from atop this 272-foot-high waterfall, approximately 90 feet higher than Niagara Falls. Experience a spectacular view of the falls and an amazing photographic opportunity. As you return to Qu&eacute;bec City, view the Ch&acirc;teau Frontenac and the spectacular scenery as you drive through the Island of Orl&eacute;ans. Your knowledgeable guide will share the region&rsquo;s history with you before making your way back to your ship.

This half-day adventure takes you to Montmorency Falls and the Island of Orl&eacute;ans. &nbsp;

Montmorency Falls & the Island of Orléans

Begin at the pier as you walk with your guide towards Old Qu&eacute;bec. As your walk through the narrow cobblestone streets, relive the city&#39;s rich history brought to life through its impressive archeological sites, historic buildings, picturesque houses, spectacular cathedrals, and imposing fortifications.

One of the best ways to discover Qu&eacute;bec&rsquo;s historical district is by walking through its narrow cobblestone streets. Your Qu&eacute;b&eacute;cois guide will introduce you to this city&rsquo;s rich history as you experience it up-close and personal.

Old Québec by Foot

Accompanied by your guide, take the short walk from the pier to the bike shop. Upon arrival, you will be equipped with an electric bicycle, or e-bike, and helmet, while you receive a safety briefing. Properly prepared, set off on your ride with your experienced cyclist-guide. Explore the charming streets of Old Qu&eacute;bec, passing by iconic landmarks, offering breathtaking views of the fortifications. Discover hidden courtyards and streets, quaint shops, and inviting caf&eacute;s as you delve into the city&rsquo;s rich history. Along the way, you will stop at various points of interest to appreciate the sights accompanied by interesting commentary. This bicycle exploration will provide an unforgettable experience, blending European charm with North American allure.

Experience the sights and sounds of Qu&eacute;bec up close with this ride by electric bicycle, highlighting some of the city&rsquo;s most scenic locales. &nbsp;

Old Québec by E-Bike

Located on the east coast of North America, the St. Lawrence River is a body of water that crosses the provinces of Quebec and Ontario in Canada, as well as the state of New York in the US. Wealthy in diverse wildlife, this important river is also rich in history and unique landscapes such as the Thousand Islands.

Relive nearly four hundred years of history as you explore the Freedom Trail, the Old North Church and the Boston Common. A few miles away lie Lexington and Concord where the momentous events that began in 1775 come alive. Boston has not been content to rest on the laurels of its glorious past. Progress is everywhere. Glazed high-rises soar skyward and the colorful waterfront area has been artfully renovated.

Walk the Freedom Trail with a skilled guide to learn about the significance of the sites that helped shape the foundation of our country. Visit the main sites along the Freedom Trail while tasting brews at local Boston pubs and breweries.&nbsp;&nbsp;&nbsp; Begin the tour by meeting your guide at Boston Common. From there, walk as you explore landmarks like the Old State House, Old North Church, Paul Revere&rsquo;s House, while tasting a bit of the beer scene Boston has to offer.&nbsp;&nbsp; &nbsp;Enjoy alcoholic beverages, refreshments and light snacks while walking through the this amazing historical city.&nbsp; &nbsp;&nbsp; &nbsp;

Experience the true history of Boston with this authentic Freedom Trail Walking Tour while stopping along the way at establishments where our forefathers would throw back a pint.&nbsp;&nbsp; This is a very small, personalized tour with extremely limited space, it is recommended to book this Crystal Destination Experience in advance

Boston History & Watering Holes

Visit the South Shore and America&rsquo;s Hometown, Plymouth, MA. Stand by Plymouth Rock, where our forefathers landed in December, 1620 after what had to have been a long trip in deplorable conditions &ndash; they had to survive the treacherous winter seas crammed into a 100-foot hold with all their supplies and livestock.&nbsp; Half of the 150 souls who made the voyage lost their lives the first winter due to lack of planning.&nbsp;&nbsp; A private docent will lead you through the decks of the Mayflower II (a replica of the original Mayflower), show you where the first Thanksgiving took place, let you visit the home of John and Priscilla Alden, and, if you wish, even stand in the stocks of shame as your family takes photos to send home to your town&rsquo;s newspaper.&nbsp;&nbsp;&nbsp;&nbsp; Next, tour the Plymouth Patuxet Museum that brings to life the history of Plymouth Colony and the Indigenous homeland. Indulge in a luxury &ldquo;Eat like a pilgrim&rdquo; lunch as you learn more about this historic site in American history.&nbsp;&nbsp;

Go back in time as you discover America&rsquo;s Hometown of Plymouth, Massachusetts. Learn what life was like for the pilgrims and Massasoit people as you walk the grounds of their original home.&nbsp;

Plymouth Rock & The Mayflower

Travel in style with fellow cruisers as you retrace the steps of Paul Revere&rsquo;s famous midnight ride through old Boston as you explore the sites of the Freedom Trail &amp; where these sites fit into our nation&rsquo;s history. The tour will include Boston, Cambridge, Concord, and Lexington.&nbsp; &nbsp; Begin the tour at the dock as you head west and follow Paul Revere&rsquo;s route through Lexington, Minuteman National Park, and into Concord, which was England&rsquo;s first inland settlement in the New World beginning in 1635.&nbsp; Concord is home of the Concord Grape, and approximately 70% of commercially grown grapes in the United States have their origins in the Concord Grape.&nbsp; In this bucolic old town, the &ldquo;shot heard round the world&rdquo; ignited the shooting aspect of the American Revolution. Discover the Old North Bridge and learn more of the history that makes Concord, MA such a popular place to visit.&nbsp;&nbsp;&nbsp; After exploring Concord and Lexington, travel back down and tour the oldest college in the United States &ndash; Harvard University (1636).&nbsp; General Washington disbanded the Minutemen and Militia across the street from Harvard&rsquo;s campus and created the Continental Army here.&nbsp; Washington borrowed Harvard to use as our first Army Base during his 11-month siege of British occupied Boston in 1775-1776, and we&rsquo;ll show you the elegant Georgian mansion where he lived with Martha.&nbsp; The house is referred to as America&rsquo;s First Pentagon by some, as most of the major leaders of the Revolution came her to confer with Washington about the war&rsquo;s progress.&nbsp; This mansion was later home to Henry Wadsworth Longfellow for half a century.&nbsp;&nbsp; Cross the Charles River and catch the main sites along the famous Freedom Trail. Stop at the Faneuil Hall Marketplace for a quick lunch and then continue to Paul Revere&rsquo;s House on the historic North End. Finish the tour at the Old North Church before heading back to the ship.&nbsp;&nbsp;

Retrace the steps of Paul Revere&rsquo;s Midnight ride visiting Freedom Trail Sites in Boston and Cambridge before heading to the countryside to see the Old North Bridge &amp; Minuteman National Park.&nbsp;

Quintessential Boston

During this inmate group tour, enjoy docent led tours of The Isabella Stewart Gardner Museum , the site of the world&rsquo;s biggest unsolved art heist in 1991. Your guide will offer a rich narrative on the life of Isabella Stewart Gardner, her life and philanthropy &amp; the story of the heist. Explore the collection, visit Mount Auburn Cemetery which is not only the oldest horticultural cemetery in the country but is also Isabella Stewart Gardner&rsquo;s final resting place. There are sweeping Boston Skyline views, many famous historical figures are buried here and it is a stunning example of horticulture with flowering trees and shrubbery from all over the world.&nbsp;

Art lovers and art novices are in for a treat as they visit two of the unique art museums Boston has to offer. With art collections of almost every genre, every guest is sure to find something that moves them on this tour.&nbsp;&nbsp; This is a very small, personalized tour with extremely limited space, it is recommended to book this Crystal Destination Experience in advance

Arts & Culture of Boston 

Being the largest city in the United States, the city that never sleeps will leave you with endless journeys. Take a peaceful bike ride past the wonders of Central Park, see a world class production on the bustling street of Broadway, or find yourself looking at stunning Manhattan views from the top of the tallest building in the Western Hemisphere.

With its shimmering downtown waterfront and storied maritime heritage, Norfolk is a dynamic and progressive cultural center. Originally established to export/import goods for the colonists, today the city boasts world-class museums and galleries, scenic botanical gardens and the world’s largest naval base. Delve into colonial history in nearby Williamsburg and Jamestown.

Your tour begins with a leisurely drive to Williamsburg and the Historic Peninsula. Along the way, your tour guide will provide interesting and informative narration. Additionally, you will learn about the significance and history of Colonial Williamsburg and its restoration, as well as the historic triangle, including Jamestown and Yorktown.&nbsp; Upon arrival in this living history museum, you will be transported to the late 18th Century and the dawn of the Revolutionary Era in American history. Begin your visit with a short guided walking tour, during which you will receive an historic and cultural overview of the town.&nbsp; A highlight of your visit to Colonial Williamsburg is the Governor&#39;s Palace, built in 1722 to house Virginia&#39;s royal governor. Located at the end of a broad greenspace, the imposing palace was intended to instill the colonists with respect for executive power. You will also see the Capitol, the colonial seat of government where laws and justice were made and administered. Following the guided tour, indulge in lunch at your leisure, choosing from colonial taverns or nearby Merchant&rsquo;s Square, with the guide highlighting various options along the way.&nbsp;Enjoy ample free time to further explore colonial residences, public edifices, and artisanal workshops. Immerse yourself in the period ambiance, with tradespeople, merchants, and guides clad in authentic attire. At the conclusion of the day, return to your coach and travel back to the pier in Norfolk where your tour concludes.

Set about on a captivating journey to the roots of early Colonial life with this tour. Discover Williamsburg nestled on Virginia&#39;s historic peninsula, forming the renowned Historic Triangle alongside Yorktown and Jamestown. Delve into the rich tapestry of America&#39;s colonial heritage as you explore these iconic sites, each offering a glimpse into the foundations of the nation&#39;s history.

Colonial Williamsburg 

At Norfolk Botanical Garden, explore over 60 themed gardens spread across 175 acres, boasting a diverse array of plants sourced globally. Upon arrival, wander at your own pace, discovering serene spots like the Bristow Butterfly Garden, housing over 50 native butterfly species, or the tranquil Japanese Garden.&nbsp; After enjoying the gardens, there will time for a light boxed lunch before heading to the next stop. Next, hop aboard your motor coach to journey to the Chrysler Museum of Art for a guided tour with a muesum docent. The museum features 50 galleries showcasing over 30,000 original works spanning 5,000 years, the museum highlights masterpieces by renowned artists such as C&eacute;zanne, Matisse, Hopper, Pollock, and Warhol. If time allows, venture into the acclaimed Glass Studio to marvel at exquisite pieces and learn about their creation process.

Embark on a journey to two of Norfolk&#39;s finest destinations, offering you an unparalleled experience. Explore the Norfolk Botanical Gardens, showcasing an exquisite array of flowers and plants sourced from across the globe. Then, immerse yourself in the world-class collections of the Chrysler Museum of Art, renowned for its exceptional exhibits and cultural treasures. This tour promises a captivating fusion of natural beauty and artistic excellence, sure to delight discerning visitors.

Norfolk&#39;s Cultural Canvas: Gardens & Art Tour

As the most populous city in the state of Florida, Jacksonville is a place full of things to do. You can explore the numerous parks, discover the vibrant art scene, try popular craft beers or simply stroll the diverse and culturally rich neighborhoods.

Nassau, the bustling capital city of the Bahamas, is a tropical paradise boasting stunning white sand beaches and crystal-clear turquoise waters. With miles of powdery white sand, sunshine 300 days a year, and turquoise waters averaging 80 degrees, the capital of The Bahamas is home to 17 spectacular beaches. Rich in pirate lore and vestiges of its British heritage, Nassau today is a hub of culture and a thriving nightlife. Discover a perfect mix of nature, history and modern-day indulgences, from colorful reefs to dazzling casinos, straw markets to lavish resorts, and ancient forts to the world’s third-largest wine cellar at Graycliff.

Stroll on winding paths through the lighthouse, relax on two pristine beaches, unwind in the shade with a tropical cocktail, and enjoy a guided snorkeling tour along a vibrant coral reef. A freshly prepared and authenthic Bahamian lunch of BBQ Chicken, Fish Fingers, Peas n&rsquo; Rice and Vegetables is included in every Beach Escape package. Looking to discover what lies beneath the surface? Put on a snorkeling mask with a pair of fins and head to our protected coral reefs. The crystal clear waters of the Bahamas are the perfect venue to explore these natural wonders. Round out your day by cruising on a kayak or standup paddle board, and let the current sway as you explore the island&rsquo;s shores before taking a dip in the warm Bahamian water and catching a boat back to Nassau. &nbsp;Escape to an unforgettable day!&nbsp;

Take in its stunning natural beauty and wildlife as you snorkel through our vibrant coral reefs. From basking on powdery beaches, to thrill-seeking adventures like snorkeling, kayaking, and much more - you&rsquo;ll find it all at Pearl Island Bahamas.&nbsp;

Pearl Island Beach Escape & Snorkeling Adventure

Set foot on our pier and let all the mainland stress melt away... Add a touch of luxury by renting a Private Ocean View Cabana and claim your own little piece of paradise, by settling into this shaded cabana with amazing views of the lighthouse and exceptional service during your stay. Your cabana package includes comfortable loungers, a personal server, a drink package with unlimited water, soft drinks, beer, and selected cocktails and a delicious Bahamian lunch of BBQ Chicken, Fish Fingers, Peas n&rsquo; Rice and Vegetables served at your cabana. Looking to discover what lies beneath the surface? Put on a snorkeling mask with a pair of fins and head to our protected coral reefs. The crystal clear waters surrounding Pearl Island is the perfect venue to explore these natural wonders. Round out your day by cruising on a kayak or standup paddle board, and let the current sway as you explore the island&rsquo;s shores before taking a dip in the warm Bahamian water and catching a boat back to Nassau. Escape to an unforgettable day!&nbsp;

If you&rsquo;re seeking a more relaxing escape, add a touch of luxury by renting a Private Ocean View Cabana and enjoy the impeccable service Pearl Island is known for.&nbsp;

Pearl Island Private Ocean View Cabana

Known as the "Venice of America," Fort Lauderdale is to Miami, what poetry is to prose. Despite the two cities being only 30 miles apart, there is a world of difference between them. With its stunning beaches, thriving arts, and culture scene, and picturesque waterways, Fort Lauderdale offers a perfect blend of relaxation and excitement. Visitors can soak up the sun on the pristine white sands of Fort Lauderdale Beach, explore the arty, independent boutiques and restaurants along Las Olas Boulevard, or take a scenic boat tour through the city`s intricate network of canals. The city also boasts a diverse range of attractions, including world-class museums, lush parks, and bustling nightlife.

Hilton Quebec

Mandarin Oriental, Miami

Hotel Maren Fort Lauderdale Beach, Curio Collection by Hilton

Crystal Cruises Hotel - Quebec City

Le Capitole Hotel

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WITH AN INDUSTRY-LEADING SPACE TO GUEST RATIO ACROSS AN ARRAY OF SOCIAL AREAS, CRYSTAL SERENITY OFFERS THE UTMOST COMFORT, QUALITY, PERSONALIZATION AND CHOICE.

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Guests will receive twenty percent (20%) off the cruise-only fare. Full payment of the reduced fare will be due at time of booking. Booking is not refundable. Additional terms and conditions apply.

A&K Travel Group Ltd, along with its subsidiary companies listed below (collectively “A&K Travel,” “us,” “our,” or “we”) recognize the importance of protecting your privacy. This global privacy policy (“Privacy Policy”) describes how we collect, process, and share Guest Personal Data (defined below). This Privacy Policy also describes your rights and choices with respect to Guest Personal Data and other important information. You reached this Privacy Policy by clicking on the privacy policy link when you visited the Crystal Cruises website, however, this Privacy Policy applies to the activities across all of the A&K Travel companies. Please carefully review this Privacy Policy.

A&K Travel Group Ltd is a company incorporated under the laws of the Bahamas. A&K Travel’s subsidiary companies include but are not limited to the following: AK Group Ltd, A&K Corp. Ltd, Abercrombie & Kent Global Travel, AK Monaco Sarl, Abercrombie & Kent Limited, Abercrombie & Kent USA, LLC, Crystal Cruises Holding Ltd, Crystal Cruises SAM, Crystal Cruises USA, LLC, Crystal Cruises Pty Ltd and Cox & Kings.

A&K Travel acts as both a controller and processor with respect to the collection, use, and other processing of personal identifying information which can be used to identify, directly or indirectly, or locate guests ("

) in connection with the guest relationship, as described in more detail in this Privacy Policy.

We have appointed a data protection compliance manager who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data protection compliance manager using the details set out below.

Please see below the relevant contact details of the Data Controller for your country or region. If you are uncertain of have a general question regarding data protection, please use the contact details for the United Kingdom.

United Kingdom of Great Britain and Northern Ireland

Legal entity: Abercrombie & Kent Ltd.
Company No: 01082430
Name: Data Compliance Officer
Email address: 


Postal address: St George's House, Ambrose Street, Cheltenham, GL50 3LG.

Legal Entity: GRCiLaw ltd
Company No: 11311669
Name: Data Protection Officer as a Service
Email Address: 

Postal address: Unit 3 Clive Court, Bartholomews Walk, Cambridge Business Park, Ely, Cambs. CB7 4EA.
Supervisory body: The Information Commissioner’s Office (ICO).
Website URL: 

The contact details for our registered data protection representative in the European Union.

Legal entity: Abercrombie & Kent Italy and Croatia
Name: EU Data Protection Representative
Email address: 


Postal address: Via Fattori 10, Florence, 50132, Italy.
Supervisory body: Garante Per La Protezione Dei Personali
Website URL: 

United States of America, Canada and South/Central America

The contact details for our registered data protection representative for the USA and the Americas

Legal entity: Abercrombie & Kent USA LLC
Name: Data Protection Manager
Email address: 


Postal address: 1411 Opus Place Executive Towers West II, Suite 300, Downers Grove, IL 60515.

The contact details for our registered data protection representative Australia and Asia.

Legal entity: Abercrombie & Kent Australia Pty. Ltd.
Name: Data Protection Manager
Email address: 


Postal address: Level 3, 290 Coventry Street, South Melbourne, VIC 3205.

This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. To the extent any translated versions of this Policy conflict with the English language version, the English language version of this Policy shall control.


A&K Travel will collect personal data from you when you interact with any of the A&K Travel websites, contact any of its subsidiary companies’ reservations departments, use our services, or purchase our products.


We collect Guest Personal Data about or generated by any device you have used to access the websites of subsidiary companies, or when you use Wi-Fi while traveling with A&K Travel. Such collected data could include contact details (such as email address) and previous purchase history or interests. When you use our websites, we also collect certain information about you automatically through our use of cookies and similar technologies. Please see below for our cookie policy.


We receive Guest Personal Data about you from our third-party affiliates or partners and from marketing companies that provide us with such information as a part of their relationship with us. We receive Guest Personal Data from third party travel agents who transfer Guest Personal Data to us when you purchase products or services from them in connection with services that we provide, and other service providers performing services on our behalf. We may receive Guest Personal Data from ad networks, behavioral advertising vendors, market research, and social media companies or similar companies that provide us with additional Guest Personal Data. We may also receive Guest Personal Data from Facebook and other social media companies who may transfer Guest Personal Data to us when you register for one of our services or interact with that social media company on or in connection with our services or the purchase of our products.

We may combine this with data that we already have collected about you.


A&K Travel feels strongly about protecting the privacy of children. A&K Travel’s websites are not targeted for use by minors under the age of 18 (“minors”). A&K Travel does not knowingly collect personal information from minors in connection with the features of our websites without the consent of a parent or guardian. A&K Travel requests that all minors who may visit its websites not disclose or provide any personal data. Minors may not access those sections of the websites that require registration. Upon notification that a minor has provided us with personally identifiable information, we will delete the minor’s personally identifiable information from our records. If you believe we might have any information from a child, please email us at 

III. CATEGORIES OF GUEST PERSONAL DATA AND PURPOSE FOR PROCESSING

A&K Travel collects and processes the following categories of Guest Personal Data, for the purposes specified below when you make an inquiry or purchase a service or product:

Personal name and initials (e.g. First Name, Last Name)

Communicate, interact and identify you and customize the content, products and services that are offered to you;

Verify your authority to enter and use our Services; and

Personal characteristics (e.g., age, date of birth, gender, marital status, nationality) and personal preferences (product preferences, online preferences, interests)

Conduct our business and improve our websites and services, develop new products and services, provide information and support, to better understand your needs and interests, personalize communications and advertising, and generally promote a quality experience for you.

Process, fulfil and follow up on transactions and requests for products, services, support, and information

Financial information (e.g., credit card number, financial institution information and number)

Process transactions you enter into with us (e.g., purchase of goods and services, refunds, discounts and offers)

Contact information (e.g., address, phone number, email address)

Perform certain automated decision-making, including profiling, which is used for direct marketing

Contact you with information about A&K Travel products and services and affiliated third-parties;

Send you other marketing materials, for example, via email, and to notify you about products and services that we believe would be of interest to you

Government Issued ID (e.g., Social Security Number, Government ID Number, Passport Number)

Authentication information (e.g., login id, password)

Verify your authority to enter and use our website and other services

Deter, detect, and prevent fraud and other prohibited or illegal activities

Health related information (e.g., information about physical or psychological state of health, prescriptions, vaccinations, temperature, data on health screening questionnaires, COVID-19 testing)

Book or embark on some of our offerings, visit certain properties or visit certain locations where our cruise ships berth

Health information when / if medical care is required while onboard

Enable us to provide you with bespoke services or in connection with our response to health-related incidents

Information obtained from third parties, including:

Casino third parties related to marketing and background checks

Travel Agents and / or Travel Consortiums for booking purposes

Online behaviour information (online activity, preferences, time spent viewing features on our Site)

Measure, analyze and improve our products and services, the effectiveness of our websites, and our advertising and marketing

Provide targeting advertising, including the use of re-targeting technology

The type of Guest Personal Data collected by A&K Travel may vary from country to country, and in some countries A&K Travel might not collect all of the categories of Guest Personal Data listed above.

A&K Travel is committed to only collecting and processing the minimum amount of data from you that is necessary to the purposes of our data processing activities, and to retain such data only if required to fulfil such purposes. Where applicable, if A&K Travel intends to further process the personal data for a purpose other than that for which the personal data was initially collected, A&K Travel shall, prior to such processing, provide you with any relevant information on such additional purpose, and, to the extent required by applicable law, obtain your consent for this.

While traveling with A&K Travel subsidiary companies:

A&K Travel processes Guest Personal Data when you interact with us offline. Additionally, when you use electronic or RFID technologies, or use on-premise digital services, we may collect browsing information including but not limited to, search history, server logs, application logs, browsing data, first party cookies, third party cookies, pixel tags and clear gifs. In addition, we may process this data in combination with other data that we collect and/or create as necessary in connection with certain legitimate business interests in (i) verifying your identity for authentication and security purposes; and (ii) to prevent fraud.


We may operate CCTV or security cameras on properties operated or owned by A&K Travel subsidiary companies. In connection with these systems, we may collect and/or create Guest Personal Data as necessary in connection with certain legitimate business interests, such as (i) ensuring the safety and security of guests and employees; (ii) recording and investigating health and safety incidents; (iii) keeping track of guests and employees for safety and commercial purposes; and (iv) creating aggregate data.

When you use our digital services, we may collect and process device and network data. We use this data as necessary to fulfil guests’ requests. We may also collect and process data that we collect, create, and/or receive (including through the use of cookies and similar technologies). We typically use this data as necessary in connection with certain legitimate business interests, such as ensuring the security of our websites and other technology systems.

We and certain third parties process Guest Personal Data we hold for certain purposes including but not limited to distribute marketing communications and to create marketing profiles, in connection with online advertising, including targeted advertising, data sales, personalization and guest profiles.

In order to understand our guests’ preferences, and better recommend bespoke products and services we may create a “Guest Profile” by linking together and analyzing Guest Personal Data collected in the following circumstances: (i) when you purchase our products and services; (ii) when you travel with companies owned or operated by A&K Travel and its subsidiary companies; (iii) when you use our digital services; (iv) through cookies and other tracking technologies; (v) when you contact us or submit information to us; and (vi) through feedback and surveys.


During our interactions we may collect special categories of personal data about you as detailed below.This may be because you want us to have the information or inadvertently as result of a group you travel with (please see example below).It may also be because we need to know certain personal data about you which is special category data in order that we can provide you with the best possible service and advise you whether a trip is suitable for you.Health is one of the best examples of this.

E.g.If we receive a group booking from a specific religious association we will inadvertently have details of religious beliefs of those individuals.The same can be said for groups from political associations and trade union associations.

E.g.We are sometimes asked whether certain medication is allowed to be taken into certain jurisdictions which discloses certain medical conditions.

Other special category of personal data which we may end up receiving from you include details about your:

dietary requirements which may disclose your religious or philosophical beliefs;

You are not under any obligation to consent to us processing or disclosing your sensitive information in the manner described above and in our privacy policy. However, if you don’t agree then we won’t be able to process your data or transfer your data to our suppliers. As you will appreciate it would then be difficult to actually provide your holiday because making your holiday arrangements involves processing your data and transferring your data to our suppliers in order that they can provide the services.

If you have concerns with us processing or transferring your data then please discuss that with us at your earliest convenience in order that we can book your holiday and provide you with the necessary services.

If you are happy to consent to our use of your sensitive information, you will also be able to withdraw your consent at any time. However, as this will prevent us from providing your holiday, we will be required to treat any withdrawal of consent as a cancellation of your booking and the cancellation charges in the Booking Terms and Conditions for your booking will become payable.

IV. THE LEGAL GROUNDS FOR PROCESSING GUEST PERSONAL DATA

In most instances, we process your personal data under the legitimate interests of providing you products and services. In other instances, we obtain your consent to process your personal data where we are required to do so by applicable law – for example, where we want to use your contact details for marketing purposes or where the personal data we are collecting from you is sensitive personal data and we are not lawfully permitted to process your personal data on any other legal grounds. Where we rely on your consent for processing your personal data, you may withdraw your consent at any time, by contacting us at 

. Please note, however, that withdrawing your consent will not affect the lawfulness of processing based on the consent you gave prior to withdrawal.

Where we process your personal data for direct marketing purposes, we will log your objection to and stop such processing of your data, and we will not contact you again if requested. You may object to such direct marketing by clicking the unsubscribe link in each such direct marketing message or contacting us at 

While we always want you to be aware of how we are using your personal information, this does not necessarily mean in every instance that we are required to ask for your consent before we can use it. There may be instances where we process your personal data for our legitimate interests (furthering our business relationship with you) or on the basis of other lawful grounds (i.e., because we have established a relationship with you and need to process your personal data in order to provide you with the information and/or services you have requested), without having obtained your consent. We do not seek your consent in such cases largely so that we can provide you with services in an efficient way (or where in some cases it might not be possible for us to seek your consent because we must process personal data, for example, for the detection of fraud). Before processing your personal data, we will consider your rights and freedoms and will only commence such processing where we do not think your rights will be infringed.

Except as otherwise provided in this Privacy Policy, only a limited number of individuals within A&K Travel’s legal, finance, IT, accounting and customer care departments, as well as certain managers (i.e., only persons with assigned responsibility or managerial responsibility for a guest or groups of guests) will receive access to Guest Personal Data when necessary in connection with their job responsibilities.

If you provide A&K Travel with personal data about members of your family and/or other dependents (e.g., for emergency contact or benefits administration purposes), it is your responsibility to inform them of their rights relating to the processing of their personal data for these purposes. You are also responsible for obtaining the explicit consent of these individuals (unless you are authorized to provide such consent on their behalf) to the processing (including disclosure and transfer) of that personal data for the purposes set out in this Policy.

Guests will receive ten percent (10%) off the cruise-only fare. Full payment of the reduced fare will be due at time of booking. Crystal’s standard cancellation terms apply.

Crystal Cruises

Queen-size bed or twin beds with sumptuous bedding

Complimentary wine and spirits from set menu

Fresh fruits, daily change, on request only

Pillow menu (selection from a variety of pillow types)

Contemporary classic bedroom redesigned in 2023, with butler service and impressive windows onto ocean views.